We believe that the goal of coaching is building awareness, personal responsibility and self-belief – in other words, helping people fulfil their potential.Timothy Gallwey wrote a series of books on The Inner Game based on his many years of experience of coaching in sports. He defines coaching as “unlocking a person’s potential to maximize their own performance; helping them to learn rather than teaching them”.
There are two important points in his definition that shapes our coaching approach:
Unlocking a person’s potential – unless the coach believes that people possess more capability than they are currently expressing, they will not be able to help them express it. We must see people in terms of their future potential, not their past performance. It is however even more important for people to recognise their own hidden potential. We all believe that we could do better to some extent but do we really know what we are capable of?
The percentage of people’s potential that manifests itself in the workplace on average is 40% (see J Whitmore Coaching for Performance). The evidence to support this figure is:
- Things we do so well outside the workplace
- How well people respond in a crisis
- People just knowing that they could be more productive
- External and internal blocks that obstruct manifesting rest of potential
- Company’s restrictive structures and practices
- Lack of encouragement and opportunity
- Prevailing management style of the company / manager
- Internal fear of failure, lack of confidence, self doubt and lack of self belief
Just imagine how much better our businesses would perform if we tapped into an additional 20-30% of our people’s potential!
Helping people learn – the person being coached acquires the facts, knowledge and understanding not from the coach but from within themselves, stimulated by the coaches questions. Coaching delivers results mainly because of the supportive relationship between the coach and the coachee, and the means and style of communication used.
Working With You
We take the time to understand the underlying issues that are getting in the way of the person expressing their full potential in the business. We do this in a couple of ways:
- Meeting with the person’s manager to better understand their strengths, areas for improvement and key objectives for the coaching programme. We then meet with the person themselves and ask the same questions, bringing in information from the meeting with the manager. Sometimes we carry out this process in one meeting with the three of us agreeing objectives for the coaching programme; the manager, coachee and the coach. You, as HR, may also want to be present to have an input into the process.
- A 180 or 360 degree online feedback process using your selected competencies. Reports are generated and shared with the coachee to help develop objectives for the coaching programme.
An experienced coach is assigned to work with your people, usually for six sessions with a review at the end of the programme, and a check-up meeting with their manager.
The content of the coaching sessions is not shared with HR – the one exception to this is if the person shares something which potentially will harm the business, or themselves.
What we do feedback is progress on key objectives, and topics covered. We provide an evaluation report at the end of the programme including measurement of progress from the coachee and their manager. If a 180 or 360 degree feedback process has been used as a benchmark at the beginning of the programme, we will also provide a post-programme report too.
Our coaches have years of experience in management and leadership positions, as well as being experienced coaches. They truly understand the pressures that need to be managed in business, and working with others.
Our coaches have an understanding of the psychology of human behaviour, are NLP trained and use a GROW coaching process.
Our Executive Coaches are Strategic Intervention Masters, bringing the best from NLP and Family Therapy to form an approach which understands the psychology of human behaviour and how to bring about change, combined with the understanding of relationships and how to handle conflict; very useful in business where people are constantly interacting with one another.
Our clients tell us our coaching programmes are…
Why single out Executives?
Because you are different.
As an executive you are operating in a much more complex environment; you need to quickly grasp changes in the business landscape, make timely decisions with imperfect knowledge, negotiate with a big N and little n, and understand how to relate effectively with others.
Our Executive Coaching Packages use Strategic Interventions to help you excel.
We share our insights from understanding your unique situation and will give you directives to follow; this helps you make the changes within yourself in order to get the meaningful results you are looking for.
As Albert Einstein said: “We cannot solve our problems with the same thinking we used when we created them.”
Most coaches will deal with the surface issues of behaviour change. We go deeper. We help you understand how your behaviour and the results you are currently getting are shaped by your thoughts and experiences, and the meanings you attach to these. Most importantly, we show you how to get better results by changing the meanings and rules by which you choose to operate. This brings about long term and transformational change.
“I can say I have 3 times the confidence I used to have” Sheikh H Al Thani
Are you ready to excel?
Contact Kathy Willow via the contact form at the bottom of this page to organise a conversation so that we can fully understand how we can best serve your needs.